Once you have scheduled your appointment and have provided insurance information, as a courtesy we will verify your health insurance benefits for physical therapy. Additionally, you will receive a copy of your benefits as quoted from your insurance company to us. Please note that insurance quotes are not a guarantee of benefits or coverage. The following is intended to help you better understand our billing process:
- Your therapist will forward your daily charge to our Billing Center.
- The billing office then submits these charges to your insurance company for reimbursement.
- Austin Physical Therapy generally receives payment within 30-60 days.
- Austin Physical Therapy will provide you with an invoice after your insurance has paid or made a decision on services rendered (usually within 30-60 days)
We encourage you to review and confirm your rehabilitation benefits with your insurance company as they may differ from your standard medical coverage. Please feel free to contact our Billing Center at 256-883.9494, if you would like a record of your charges prior to you receiving your bill. Although it may take 30-60 days to receive a bill for your deductible and co-insurance, all co-pays are expected at time of service. We appreciate your understanding and cooperation.